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Support Home

Weekday Technical Support:  800.543.3001  ·  9am to 6pm Eastern Time  ·  Fax:  973.625.2843
E-mail:  [email protected]

You can also submit your questions by e-mail at your 24x7 convenience.
Please include the licensed user name in all e-mails.  Thank you!

Click Here To View FREE Trial Setup Instructions

Frequently Asked Questions

 

Seamlessly integrated office management. How do I setup my appointment book to use time slots?

TOSR (time of service reduction):  Patient discounts explained.

Samples of automatic checkout treatment sets

Intelli$ense Overview

Defining non-covered categories of services/products for an insurance policy.

How do I create an Internet Disk Image file?

How do I get the diagnosis count to reflect 1,2 for two diagnosis entries instead of 1,2,3,4?

How do I edit my SOAP note print template?

ChiroPad Narrative Template Merge Fields

How do I import my patient data from my billing system?

How do I restore the factory treatment plan template?

Changing the Active Database

Upgrading Paraphrase Database from Version 1.0


FREQUENTLY ASKED QUESTIONS
General questions common to more
than one software product

What backup devices do you recommend?

I have gotten a new computer or the hard drive crashed on my data server computer, what do I need to do to reinstall?

 I have added a network station to my Network, I get an unexpected error message, or there are not any available site names.

 "The designated area is too small for the new format settings..."

Database Update Queries (for use upon approval of technical support)

Windows XP & W2000 Server- Remote Printing using Terminal Services Client

How do I import my patient data from my billing system?

My Internet Explorer won't access Life Systems' FTP site.