Description

This 40 character field should be the full name of the account type.

System Defaults

The following items are defaults that are entered automatically in a patient file when the Account Type is selected and assigned to a patient. Within each individual patient file you have the ability to override and change these defaults. By setting the defaults here, you speed the process of entering patient information for the majority of patients that fit in this category. The default settings are for Patient Credit Limit, Insurance Credit Limit, Receipt, Statement, Payment Agreement, Late Notice, and Late Charge.

      Patient Credit Limit

This is the maximum balance for the patient before a red flashing warning message appears in the transaction window. It does NOT stop the entering of new charges. It only flashes the message alerting your front desk staff to take action.

      Insurance Credit Limit

This is the maximum balance for the insurance company before a red flashing warning message appears in the transaction window. It does NOT stop the entering of new charges. It only flashes the message alerting your front desk staff to take action

      Receipt

You may select when and if the patient receives a receipt. There are 3 options:

YES - a receipt will automatically be printed with every transaction entered. Most offices find this to be unnecessary, printing an item that the patient does not want and the office has no reason to save.

PAYMENT - whenever the patient makes a payment, a receipt will automatically be printed. This may be a good selection for Cash/Self Pay patients.

NO - there will not be any automatic printing of a receipt, but there is the ability to print a receipt on demand when a patient requests one. This is the most common selection and does not waste paper.

      Statement

You may select when and if the patient receives a monthly billing statement. There are 3 options:

§ ALWAYS - Every month the patient will be sent a statement, even if the patient has a zero balance, a credit balance, or has not been treated for many years.

§ NEVER - No statement will be sent to the patient. This is appropriate for Medicaid patients, and other programs, in which the patient should NEVER be billed for the services provided. For Medicaid patients, this provides some legal protection for you, since billing the patient under Medicaid is unlawful.

§ AMOUNT DUE - If the patient has an outstanding balance that the patient is responsible to pay, that is, an amount due, the system will produce a billing statement. If the patient’s balance is “0” or a credit, no statement will be generated.

      Payment (Agreement)

This refers to your agreement with the patient about the amount of the bill the patient will pay each month. The selection here will impact the amount due on the patient’s monthly billing statement. The system default is 100%. Life Systems Software recommends that this be left at 100% in the Account Type catalog. The only time to change it is on an individual basis with those specific patients that require a payment plan that is less than the full balance due. This option gives you the ability to set the patient’s minimum payment as a percentage of the balance due or as a specific dollar amount.