Statement

Here is the ability to select when and if the patient will receive a monthly billing statement. There are 3 options:

•      ALWAYS - Every month the patient will be sent a statement, even if the patient has a zero balance, a credit balance, or has not been treated for many years.

•      NEVER - No statement will be sent to the patient. This is appropriate for Medicaid patients, and other programs, in which the patient should NEVER be billed for the services provided. For Medicaid patients, this provides some legal protection for you, since billing the patient under Medicaid is unlawful.

•      AMOUNT DUE - If the patient has an outstanding balance that the patient is responsible to pay, that is, an amount due, the system will produce a billing statement. If the patient’s balance is “0” or a credit, no statement will be generated.